MMI reboot issue

[Switsil]

Hi all.. I have a 2018 Q7; great car.. Love it.. Recently my navigation system MMI screen shuts down then reboots itself.
This can be quite dis-concerning when driving along.. Audi dealership says they cannot recreate problem.. Anybody else hear of this
issue? Thanks.. Steven Witsil

 

[AudiFan]

Yes this has happened to me along with the backup camera view constantly resetting itself to the default view. Next time it happens take a video and show it to your service advisor.

 

[AussiePete]

I have a 6 month old Q8, I also experienced the same issue of the nav continually rebooting. It then progressed to the whole system shutting down, no music, nav, aircon, phone, driving settings etc, just ignition, brakes and lights. Been with Audi for 3 weeks, to date no estimate when it will be fixed. Audi offered me a Hertz rental! To date no one has even offered an apology. This is my first Audi, I also have a Porshe Panamera and Merc C300 Cabriolet. Audi after sale service is appalling.

 

[Tyhippert]

I have a 6 month old Q8, I also experienced the same issue of the nav continually rebooting. It then progressed to the whole system shutting down, no music, nav, aircon, phone, driving settings etc, just ignition, brakes and lights. Been with Audi for 3 weeks, to date no estimate when it will be fixed. Audi offered me a Hertz rental! To date no one has even offered an apology. This is my first Audi, I also have a Porshe Panamera and Merc C300 Cabriolet. Audi after sale service is appalling.

I have a 2021 A8L 2 weeks old and have the same issues with the MMI shutting down. Audi service has no clue how to fix it.